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SOFTECAsia 2026 · Programme

Conference Programme

Theme — SQA Without Boundaries
12 – 15 September 2026 · Kuala Lumpur Convention Centre & Impiana Hotel KLCC

Full Agenda

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Day 3

Monday, 14 September 2026

Main Conference · KLCC · Plenary + Concurrent + Panel
0830Opens
Registration Opens
Level 3, Centre Core Registration
0900 – 091515 min
Welcome Remarks by MSTB
Conference Hall 1
0915 – 10151 hr
Keynote 1
Testing in the Intelligence Era: How AI is Changing the Rules of Quality
Conference Hall 1Speaker: Dr. Klaudia Dussa-Zieger

This keynote session opens with a brief introduction to Large Language Models (LLMs), outlining how they work and the principles that shape their capabilities in practical use. The core of the session focuses on concrete applications of LLMs using the generic test automation architecture as framework, demonstrating how these models can support, accelerate, and enhance various testing activities.

Several use cases illustrate the breadth of possibilities—from test design and analysis to automation support. A detailed example showcases a Retrieval-Augmented Generation (RAG) approach built with open-source LLMs running in a private cloud environment, highlighting both opportunities and architectural considerations. The session also offers a brief look at AI agents and their emerging potential in testing workflows, supported by a practical example.

The keynote gives an overview of the development of the ISTQB Portfolio, focussing on the two AI-related certifications: Testing of AI-based systems and Testing with generative AI. It concludes with emerging competencies for quality professionals, and the evolving role of software testing in the age of AI.

1015 – 103015 min
Morning Break
Conference Hall Foyer 1
1030 – 11301 hr
Keynote 2
Beyond the AI Hype: The Next Shift in Learning and Work
Conference Hall 1Speaker: Werner Henschelchen

Artificial Intelligence is rapidly moving from experimentation into everyday business reality. As CEO of a global certification and examination company, Werner Henschelchen shares practical insights into how AI is already being used in learning, certification, content creation, automation, and daily workflows — far beyond the hype and headlines.

The session will explore how AI adoption may evolve over the coming years and how it could fundamentally reshape the way people learn, work, and build skills. To better understand the scale of this transformation, the talk will also compare the current AI revolution with other major technological shifts of the last century, including electrification, industrial automation, and the rise of the internet. A practical and forward-looking perspective on one of the biggest changes our industry has ever faced.

1130 – 12301 hr
Keynote 3
Beyond Judgment Day: Testing Without Boundaries in the AI Era
Conference Hall 1Speaker: Tariq King

A few years ago, generative AI stood before the software testing community like a defendant on trial. Would it replace testers, transform quality engineering, collapse the boundaries between human judgment and machine execution, or become another overhyped tool in software delivery? Today, the verdict is more nuanced. AI has not eliminated the need for testing but it has transformed what testing can become. It is dissolving boundaries between manual and automated testing, technical and non-technical contributors, requirements and executable checks, and quality as a late-stage activity versus a continuous intelligence layer. But not every prediction has aged well. Some organizations misjudged AI as a replacement for testers, while others confused faster output for real productivity improvements.

Join Tariq King as he brings a practical lens to what quality professionals need to understand about AI now. He will explore how AI is redrawing the boundaries of testing, where it can expand human capability, and where human judgment remains irreplaceable. He will examine how testing must evolve when systems are no longer just coded, but generated, adapted, recommended, and reasoned through. Tariq provides a grounded way to think about new risks introduced by AI-based applications and autonomous agents so that attendees can leave with a clear view of how to use AI responsibly and lead quality efforts as the boundaries continue to shift.

1230 – 130030 min
TDC University Prize Giving
Conference Hall 1
1300 – 14001 hr
Lunch & Networking
Conference Hall 3
Concurrent Block 1 · 1400 – 1445 (45 min)
Hall 1
Concurrent 1
What’s Changing in My Job Again as a Tester? Smarter, Not Just AI-er.
Conference Hall 1Speaker: Nithin SS

A couple of things remain constant, even after decades: what's changing in my job as a tester, and how can I become indispensable at work? These questions are timeless, especially for QAs, given how often they come up alongside emerging AI capabilities. But before we explore how to get there, how many of us actually take time to reflect on what makes us stand out — what truly makes us indispensable?

In your latest 1-on-1, your boss drops the bombshell: "We need to do AI! Everyone else is doing it. What's our AI-powered testing strategy to increase efficiency?" The problem? You aren't sure where AI adds value to your product or how to use it in your day-to-day. You don't want to bolt on a chatbot or slap an "AI-powered" sticker on your ideas. You want AI to be meaningful, but you also don't want to be the person saying no to leadership's enthusiasm without a good alternative.

The answer to both becoming indispensable and making AI count — starts in the same place: being intentional about where and how you add value. As testers, many of us have navigated hype-driven mandates while ensuring technology choices remain intentional and valuable. In this session, we'll explore how to handle that pressure and avoid AI-washing while still driving innovation and staying human.

What you’ll take away
  • How to evaluate where AI genuinely adds value to your testing strategy versus where it's just optics
  • A practical approach to responding to "we need an AI-powered testing strategy" without saying no or blindly saying yes
  • How to position yourself as indispensable by asking the right questions, not just executing
MR302
Concurrent 2
From Knowledge to Wisdom: A Maturity Model for AI-Driven Test Automation
MR302Speaker: Tomotaka Asagi

When AI generates test code, the output is clean and well-structured. But is that really enough? In my experience building test automation with Claude Code and GitHub Copilot, I discovered a critical gap. AI brings knowledge — but the wisdom to choose the right approach for the right context still has to come from humans.

One example from my own work made this painfully clear. I was using Claude Code to build a BDD framework with Playwright, and the AI returned a technically correct Cucumber.js implementation. Everything looked solid. Then Visual Regression Testing entered the picture — and suddenly the entire architecture had to be rebuilt. Cucumber.js prevents using Playwright's built-in toHaveScreenshot(), which meant the framework simply couldn’t support what I needed. Not because the AI wrote bad code but because the right questions were never asked upfront.

That lesson, together with two decades of test automation practice, pushed me to explore something new. arQua:Maturity* is my attempt at a maturity model for the AI agent era, built on three core principles: 1. AI writes the code by default 2. Maturity is measured through working verification, not documentation 3. The highest value a human brings is no longer finding bugs. It is defining the right questions.

The model evaluates organizations across three areas: Specification Quality — Are requirements precise enough for AI to act on? Deterministic Verification Layers — Are automated checks properly layered across unit, integration, and end-to-end levels? AI Agent Collaboration Design — Are agent roles, boundaries, and escalation rules explicitly defined? Each area has five maturity levels, and they are interdependent. Weak specifications lead to weak verification, which leads to poorly governed AI agents. Through the companion framework Test Automation Circles (TAC) v2.0*, the diagnosis can be translated into a concrete improvement roadmap.

This session shares practical lessons from actual projects, shows how to assess your team's AI-readiness using arQua:Maturity, and offers a clear path from knowledge to wisdom in AI-driven test automation.

What you’ll take away
  • AI code quality is only as good as your specifications Without precise, well-defined requirements, AI will generate solutions that are technically correct but contextually wrong.
  • A maturity model that addresses AI-era challenges One built for a world where AI writes the code by default, and where working verification matters more than documentation.
  • Three areas define AI test automation maturity Specification Quality, Deterministic Verification Layers, and AI Agent Collaboration Design — and each one influences the others.
  • Human value shifts from finding bugs to applying wisdom to AI's output Vertical, lateral, and critical thinking are now essential skills for multi-angle AI output review
  • Ready-to-Use Self-Assessment Tool Tools to immediately assess your team’s AI-readiness and identify clear improvement priorities with the arQua:Maturity model.
MR303
Concurrent 3
AI for Embedded Testing: From Logs to Test Strategy
MR303Speaker: Vipin Jain

Embedded systems do not fail politely. They do not crash with a clean stack trace and a helpful message saying “Hello tester, here is the bug.” Instead, they fail like a mischievous magician: one day the device runs perfectly, and on the next day it reboots at 3 AM, drops sensor readings randomly, or disconnects from BLE only when the customer is standing in the worst possible corner of their building. In embedded testing, defects are rarely repeatable, environments are unpredictable, and the greatest witness to the crime is often a messy pile of logs, crash dumps, and telemetry.

In my experience, this is where most teams struggle. We treat logs as post-mortem artifacts and debugging tools, not as proactive test intelligence. When issues appear in the field, we respond the traditional way: add more test cases, increase regression time, and manually scan logs like detectives reading ancient scrolls. The result is slow feedback loops, expensive testing, and still too many blind spots across hardware variants, firmware versions, and real world usage patterns.

This session proposes a different approach. We use AI to turn embedded runtime evidence into test strategy. By applying techniques like clustering, anomaly detection, semantic log analysis, and event correlation, we can identify recurring failure signatures, detect early warning patterns, and automatically translate field behavior into high value test scenarios. Instead of running “everything always,” we build smarter, risk driven regression that focuses on what truly breaks. Attendees will learn how to convert logs into actionable test scenarios, how to prioritize regression using real failure data, and how AI can reduce investigation effort while improving confidence.

The goal is not hype or replacing engineers. The goal is simple: less guesswork, faster reproduction, fewer late night surprises, and more releases where embedded systems behave like engineering… not like magic.

Concurrent Block 2 · 1455 – 1540 (45 min)
Hall 1
Concurrent 4
Cognitive Quality Engineering: Debugging Human Thinking in the AI Era
Conference Hall 1Speaker: Pricilla Bilavendran

As AI becomes deeply embedded in software development and testing, a new quality challenge is emerging: the interaction between human judgment and machine-generated intelligence. Testers increasingly rely on AI-generated test cases, code reviews, defect analysis, and risk assessments. Yet research shows that humans often over-trust automated systems, while AI models can inherit biases from the data and decisions that created them. The result is a powerful feedback loop where flawed assumptions can scale faster than ever before.

This session explores how cognitive biases influence testing decisions and how mental models can help testers think more critically in an AI-driven world. Through real testing scenarios, AI examples, and practical techniques, attendees will learn how biases shape test design, defect discovery, risk assessment, and trust in AI-generated outputs. Rather than focusing on tools, this talk focuses on the one capability that becomes more valuable as AI advances: the ability to think clearly under uncertainty.

You will learn to identify and actively counter biases in exploratory testing, requirements analysis, and AI-assisted workflows. You will learn practical mental models that help testers uncover hidden risks, question assumptions, and test more strategically. Through real-world scenarios and lightweight exercises, this talk bridges psychology and engineering to answer a critical question: “In a world where AI can test software, who tests the thinking behind it?”

What you’ll take away
  • Understand how cognitive biases influence test design, risk assessment, and defect discovery.
  • Learn practical mental models that help challenge assumptions and improve testing decisions.
  • Recognize common trust traps when working with AI-generated outputs and automation.
  • Apply a bias-aware testing mindset to strengthen quality engineering in AI-driven environments.
MR302
Concurrent 5
I'll Never Write Code Again — And Neither Will Your Automation Engineers
MR302Speaker: Paul Gerrard

In February 2026, after a week watching Claude Code consistently write better code than me, I made a decision I never expected to make, I would stop writing code. Not because I wanted to — but because the evidence said Claude writes code BETTER AND FASTER than I could ever do. This talk tells that story, and the harder question it forced me to answer: if AI can write code faster and better than we can, what actually happens to testing?

The answer isn't the one most "AI in testing" talks are giving you. AI doesn't make testing better by itself — it makes bad requirements more dangerous. A human developer hits a vague requirement and asks a question. An AI builder doesn't ask — it makes a plausible guess and ships it, confidently, in the wrong direction. The defect that used to cost you a slow build now costs you a fast build of the wrong thing.

Drawing on seven months spent building a real production application entirely through AI pair-programming, I'll walk through what changed when I rebuilt my process around specification quality instead of code — including a live look at systematic requirements analysis running against my own product today, and exactly what it found hiding inside one ordinary-looking sentence. Coding became roughly a tenth of the effort. Specification and verification became the other 90%.

What you’ll take away
  • AI's biggest near-term impact on testing is indirect — it runs through the quality of your requirements, not through smarter test scripts.
  • Writing automation is "just coding" now, and coding is exactly what AI already does well. The durable skill is judging what "good" looks like, applied earlier in the lifecycle.
  • Generating reliable tests with AI is possible today — but only from requirements that are already testable. Garbage in, confidently-wrong test suite out.
MR303
Concurrent 6
Congratulations on Your Agent. But Does It Have Agency?
MR303Speaker: Lalitkumar Bhamare

When you last sat in a demo of an agentic AI system - watching agents with names and roles route work between themselves in loops that looked, from a distance, like something thinking - what was the question nobody asked?

Does it actually have agency?

A prompt is constructed. A model generates. A tool is called. The next prompt is constructed from that result. Repeat. That is a pipeline with a language model inside it. Execution is not judgment. And judgment is what the word agency actually means.

Accenture and Wharton's "Age of Co-Intelligence" (March 2026) arrives at a conclusion that should unsettle anyone building agentic systems without examining what they mean by the word. Across 4,000+ executives and 18 industries, the research finds that value isn't created by handing work off to agents. It's created at the interplay - where human judgment and agent reasoning compound, not compete.

The testing industry has not reckoned with this. We are calling systems agentic because they use an LLM to decide the next step. Because they call tools. Because they run in loops. But if those loops execute without judging, we haven't moved forward. We've moved sideways in a more expensive car. The boundaries SOFTECAsia is asking us to dissolve this year cannot be dissolved by automation that mistakes itself for thought.

This session introduces a different framing - one arrived at not from theory but from building a system of 60+ quality engineering agents grounded in Rapid Software Testing and Context-Driven Testing, in a domain where the oracle isn't physics. It's human intent, business context, and irreducible uncertainty. I call it Designed Agency. This session is about what that means - and what it demands of anyone building agentic systems where human-AI co-intelligence is genuinely at play.

What you’ll take away
  • How the Agentic QCSD framework amplifies testing teams - where agents inform and humans decide, every cycle, across the full SDLC.
  • How to evaluate any agentic solution for genuine agency versus sophisticated automation.
  • What Designed Agency means - and why its quality depends entirely on who designed it and how deeply they understood the work.
  • Where human judgment belongs inside an agentic workflow - not at the perimeter, but woven into its architecture.
  • What the word "agentic" owes to a 2,000-year-old epistemological tradition that most of this industry has never encountered.
1545 – 160015 min
Afternoon Break
Conference Hall 1 Foyer
1600 – 161010 min
Kahoot Quiz
Conference Hall 1
1615 – 17151 hr
Closing Panel
SQA Without Boundaries — The Panel
Conference Hall 1Moderator: Nithin SS

The headline panel discussion of SOFTECAsia 2026. Industry voices from across the region interrogate the conference theme: if SQA is to become truly borderless — across geography, tooling, lifecycle stages, and human–AI collaboration — what does that actually look like on Monday morning?

Moderated by Nithin SS (Founder, Synapse QA), with panellists Dr. Klaudia Dussa-Zieger (President, ISTQB), Werner Henschelchen (Managing Director, GASQ Service GmbH), Tariq King (CEO, Test IO), Lalitkumar Bhamare (EMEA Lead, Accenture Song), and Ts. Dr. Sri Lakshmi Kanniah (Head of MyTCoE Unit, Jabatan Digital Negara).

Day 4

Tuesday, 15 September 2026

Main Conference · KLCC · Parallel Workshop Tracks

Five parallel workshop tracks run across the day, morning and afternoon. Pick the track that matches your focus — each workshop is a deep-dive in a dedicated room.

Morning Workshops · 0900 – 1300 (break 1030 – 1100)
MR302
Workshop 1A
How to Build Trust Before Testing Begins
MR302Facilitator: Vipin Jain

Quality is often treated as something that happens after development, owned by QA, supported by automation, and reviewed only when defects escape. But in modern engineering teams, this model breaks quickly. When delivery speed increases, architecture becomes more distributed, releases become more frequent, and AI-assisted development accelerates code creation, quality cannot remain a downstream testing responsibility. It becomes a leadership system.

This Interactive workshop with short teaching blocks, group exercises, leadership reflection, and practical artifacts will helps the attendees understand how quality is shaped by everyday decisions: how teams are structured, how requirements are clarified, how architecture is reviewed, how risks are surfaced, how automation is used, how incidents are learned from, and how leaders create shared accountability. The goal is not to turn engineering leaders into QA experts. The goal is to help them lead quality intentionally.

The workshop is ideal for Engineering Managers, Tech Leads, Engineers, QA Leads, Delivery Managers, Product Owners working closely with engineering, Architects responsible for technical direction and Agile leaders responsible for delivery predictability.

What you’ll take away
  • By the end of the workshop, attendees will be able to look at quality not as a QA department problem, but as a system-level leadership responsibility.
  • They will leave with practical tools to identify where quality risks are being created, how to address them earlier, and how to create shared ownership without slowing down delivery.
MR303
Workshop 2A
Test Design as Modelling: Thinking Tools Beyond the Test Case
MR303Facilitator: Paul Gerrard

Most test design techniques — equivalence partitioning, boundary value analysis, decision tables, state transition testing — are taught as step-by-step procedures for picking values. Treated this way, they feel mechanical and get abandoned once the course ends. This workshop reframes them as modelling tools: ways of building a picture of the software's behaviour so that coverage, gaps and risk become visible, not just values to plug into a table.

We start from a simple idea: testing is a learning activity. We learn from specifications, but also from examples and from direct experience of the system under test — and a good tester deliberately uses all three. The session explores the distinction between requirements, examples and tests, then works through domain testing, state transition testing, decision tables and Gherkin-style scenarios as modelling techniques rather than recipes.

Participants build models directly from a set of provided requirements and derive a first set of tests from them — setting up the models and test ideas that Part 2 puts into practice against a real system.

Format: presentation, discussion and hands-on modelling exercises.

MR304
Workshop 3A
Agentic AI: From Rules to Reasoning
MR304Facilitator: Tariq King

AI agents have existed for decades, but generative AI has fundamentally changed what agents can do and how they are designed and built. Come and explore the evolution of AI agents across two major waves. First, learn the foundations of Agentic AI through agents built using rules, heuristics, and traditional machine learning, examining where these approaches excel and why they struggle with complexity, ambiguity, and scale. Then dive into the second wave of agents powered by generative AI and multimodal large language models. These modern agents can reason, plan, use tools, and interact with diverse data sources, enabling far more adaptive and autonomous behavior.

Join Tariq King as he helps you build and experiment with AI agents trained for various tasks, and gain the experience needed to extend them via Retrieval Augmented Generation (RAG), reasoning, and emerging standards such as the Model Context Protocol (MCP). By the end of the session, you will understand how AI agents have evolved and be ready to deploy them to help you automate everything from individual tasks to entire workflows.

MR305
Workshop 4A
Debugging Self-Advocacy: How to Unlock a New Level as a Tester
MR305Facilitator: Nithin SS

You know that tester on your team, the one who's sharp as hell, always prepared, deeply thoughtful… and somehow ends up being the least heard voice in the room? They sit at the table, listen attentively, draft the perfect comment in their head and by the time they're ready to share it, the moment has passed. They walk out frustrated, quietly convinced they're not cut out for the next level. This workshop is about why that happens and what to do about it, whether you're the invisible one or the leader responsible for making sure your best people aren't. Testers often operate in the shadows, believing their work will become visible on its own. But it doesn't. Your work needs a voice, and that voice can only come from you.

Most testers are taught to focus on the work, find the bugs, write the tests, and protect quality. Nobody teaches them how to make that work visible or how to position themselves for growth. The result is that capable testers get overlooked, not because they lack skill, but because they lack voice.

This is getting more urgent, not less. As AI reshapes what testing looks like, the testers who will thrive are those who can articulate their value beyond execution and show how their thinking, judgment, and ownership drive business outcomes. The ones who stay silent and hope to be noticed will find themselves increasingly vulnerable. This workshop matters because it addresses the gap between doing great work and being recognised for it; a gap that holds back careers and quietly drains motivation across testing teams everywhere.

I'll share my personal journey of rapid career growth and the strategies that helped me scale my impact and value tenfold. I'll walk through the mindset shift from execution to full ownership, the tactics and differentiators that accelerated my career, and practical ways to align your technical work with business outcomes so that your contribution becomes impossible to overlook. You'll walk away knowing how to make your value visible, position yourself for growth, and stay competitive in a fast-changing tech landscape, whether that change is driven by AI or anything else.

What you’ll take away
  • A personal value map that connects your testing work to business outcomes.
  • A practical framework to debug the self-doubt that's quietly capping your growth.
  • A visibility strategy and a ready-to-use script for your next high-stakes career conversation.
  • A leadership lens on why your best people stay silent — and how to change it.
MR306
Workshop 5A
From Knowledge to Wisdom: A Hands-On Workshop on AI-Driven Test Automation
MR306Facilitator: Tomotaka Asagi

Your AI tool can generate test code in seconds. But can your team actually use it well? Speed is not maturity. The real question is: can your team give the right instructions, verify what AI produces, and improve continuously? The teams that gain a true edge are not the ones who adopted the fastest tool — they are the ones who learned to use it wisely. That gap between knowing about AI-driven testing and applying it with judgment is exactly what this workshop addresses.

In this half-day, hands-on session, you will work through a structured, three-part programme designed to move your team from curiosity to concrete action.

Part 1: Diagnose where you stand Using a lightweight self-assessment, you will measure your team across four dimensions of AI-era QA maturity: 1) The readiness of your test environment and data 2) The quality of the inputs you give to AI (clarity, accuracy, and sufficiency) 3) How well your team verifies AI-generated outputs 4) How clearly the roles and responsibilities between your team and AI agents are defined In 20 to 30 minutes, you will have a clear picture of where your team's maturity stands and where the bottleneck is.

Part 2: See it in action, step by step Rather than asking AI to "just write the tests," we demonstrate a structured flow from test analysis and design through to implementation and execution, where each step has a defined input, a defined output, and a human review before moving forward. This step-by-step approach makes it clear where Human-in-the-Loop matters and prevents test coverage from slipping. We also show how an AI agent can take over part of that review, such as checking whether your test viewpoints are complete. A public sample repository is provided: participants with a laptop can follow along hands-on; those without can observe and map every step directly to their own team's context.

Part 3: Leave with a plan Based on your diagnosis and the live demonstration, you will identify three concrete actions your team can start the very next day, tailored to your weakest area and not a generic checklist.

This workshop is vendor-neutral and tool-agnostic. The methods apply regardless of which AI platform your team uses. It is designed for QA engineers, test leads, and engineering managers who want practical, proven guidance on building a team that truly knows how to work with AI.

What you’ll take away
  • Measure your team's AI-era QA maturity in 30 Minutes A lightweight self-assessment across four dimensions of AI-era readiness that shows exactly where your team stands and which area to focus on first.
  • QA is a human skill, not a tool feature Good AI-generated tests begin with a clear, well-formed input. The difference between a useful test suite and a noisy one comes down to how well your team works with AI, not which tool you chose.
  • Step-by-step beats one shot prompting Moving through the test process stage by stage, with a defined input, output, and review at each step, prevents coverage gaps and makes it clear exactly where Human-in-the-Loop is needed.
  • Leave with three actions you can start tomorrow Tailored to your team's actual weakest point, based on your own diagnosis and what you saw in the live demonstration.
1300 – 14301.5 hrs
Lunch
Conference Hall 3
Afternoon Workshops · 1430 – 1800 (break 1530 – 1600)
MR302
Workshop 1B
Building Critical Thinking, Empathy, and Team Judgment in Modern Engineering Teams
MR302Facilitator: Vipin Jain

AI is changing how software teams work. It can generate code, create test cases, summarize requirements, analyze logs, produce documentation, and speed up many repetitive activities. But this creates a dangerous misconception: that people are becoming less important. In reality, people are becoming more important. AI can produce answers, but it cannot fully understand business context, customer emotion, ethical consequences, team dynamics, organizational risk, or the hidden trade-offs behind engineering decisions. Without strong human judgment, AI can make teams faster at producing weak decisions.

This interactive workshop explores why critical thinking, empathy, and team judgment are now essential skills in AI-driven software delivery. Attendees will work through realistic exercises involving AI-generated requirements, test cases, bug analysis, release decisions, and customer-impact scenarios. They will learn how to question assumptions, detect shallow reasoning, challenge tool output, think from the customer’s perspective, and build team-level decision intelligence. The workshop is not about rejecting AI. It is about using AI responsibly, intelligently, and humanely. Attendees will leave with practical tools to improve critical thinking in their teams, run better review conversations, ask stronger questions, and ensure that AI supports human intelligence rather than replacing it.

Core Workshop Idea In the AI era, teams are being pushed to move faster. Code can be generated faster. Test cases can be drafted faster. Documentation can be summarized faster. Logs can be analyzed faster. But speed without thinking creates a new risk: teams may start accepting AI output without questioning assumptions, context, customer impact, ethical risk, maintainability, or long-term consequences. This workshop is designed to help engineering, QA, product, and leadership teams understand that AI does not reduce the need for people. It increases the need for better people thinking. The central message is: AI can accelerate output, but only people can provide judgment. The workshop focuses on strengthening critical thinking, empathy, questioning skills, team reasoning, and decision quality. Attendees will work through practical exercises where AI-generated outputs look correct but contain hidden risks, missing context, shallow assumptions, or customer-impact blind spots.

This workshop is ideal for QA Leads, Testers, Developers, Tech Leads, Product Owners, Scrum Masters, Delivery Managers, Senior Engineers, AI adoption champions and anyone involved in AI-assisted software delivery

What you’ll take away
  • Attendees will learn how to use AI without becoming dependent on it. They will develop practical ways to question AI output, improve team reasoning, identify hidden risks, challenge assumptions, and bring empathy into software decisions.
  • They will leave with a clear understanding that the future does not belong to people who only know tools. It belongs to people who can think clearly, question deeply, and understand customer impact.
MR303
Workshop 2B
From Model to Bug: Testing the System in Practice
MR303Facilitator: Paul Gerrard

Test design doesn't stop once test cases are written — the most useful information often surfaces once a tester actually gets their hands on the system. This session puts test design into action: participants register on a purpose-built web application and test it using prepared tests derived from requirements, alongside deliberate, unscripted exploratory testing.

Working from a shared briefing document and the requirements, the group runs scripted tests, captures exploratory test sessions, and hunts specifically for "other things to test" that the requirements never mentioned. We compare what each approach finds, discuss when to plan and when to explore, and log the bugs uncovered along the way.

The session closes on coverage, effectiveness and reporting: how do we know when we've tested enough, and how do we communicate what we found?

Builds on the models and requirements from Part 1, but a short recap means testers with test design experience can join as a standalone practical session.

Workshop participants will need a laptop, tablet or mobile phone to register on a specially written application to be tested. There is also a dedicated app to be used to capture participants notes, test cases, test results and bug reports.

Format: hands-on testing, exploratory session and group debrief.

MR304
Workshop 3B
A Quality Engineering Introduction to AI and Machine Learning
MR304Facilitator: Tariq King

Although there are several controversies and misunderstandings surrounding AI and machine learning, one thing is apparent — people have quality concerns about the safety, reliability, and trustworthiness of these types of systems. Not only are ML-based systems shrouded in mystery due to their largely black-box nature, they also tend to be unpredictable since they can adapt and learn new things at runtime. Validating ML systems is challenging and requires a cross-section of knowledge, skills, and experience from areas such as mathematics, data science, software engineering, cyber-security, and operations.

Join Tariq King as he gives you a quality engineering introduction to testing AI and machine learning. You’ll learn AI and ML fundamentals, including how intelligent agents are modelled, trained and developed. Tariq then dives into approaches for validating ML models offline, prior to release, and online, continuously post-deployment. Engage with other attendees to develop and execute a test plan for a live ML-based recommendation system, and experience the practical issues around testing AI first-hand. Tariq wraps up the tutorial with a set of expert-recommended, AI engineering practices to help your organization develop trusted machine learning systems.

MR305
Workshop 4B
Agentic QCSD: Dissolving Boundaries & Amplifying Effectiveness for Teams who Think!
MR305Facilitator: Lalitkumar Bhamare

Have you wondered what AI was meant to change for testers and what we got instead? We asked AI to help with testing. We got more test cases - faster. That is not help. That is the same factory with a faster engine. For seventy years, the testing profession has produced glorified clerical work — documentation, scripts, reports, maintenance - at the cost of the work that actually matters. Risk analysis. Critical evaluation. Deep exploration. Asking the right question. After years of watching teams up close, I put the split at roughly 70/30 — clerical work dominating, the thinking that creates value getting the leftovers. State of Testing™ 2026 reports 76.8% AI adoption, and the wrong side keeps getting bigger.

If we look up-close, the quality is not a property of software alone. It lives in the product the team builds, in the people who build it, and in the project around them. Quality Conscious Software Delivery (QCSD) calls these the three notions of quality — the QualiTri model. None of them moves without the others. But delivering on that requires intellectually demanding way of working, time to breath and think through, a luxury that very few teams can afford. That is what this workshop is about - flipping the math on your own laptop, against your own project.

We work with Agentic QCSD through five agent swarms that span the SDLC — Ideation, Refinement, Development, Verification, Production - built on an open-source, MIT licensed framework. The swarms do not run your testing for you. They do not pair with your designers, and they do not replace your judgement. What they do is take the work that drains every testability session, every QX conversation, every design review: the analyses, the scores, the product-factor maps that thinking testers know they should bring but rarely have time to prepare. When the team finally sits down to decide, the gaps are already mapped. The testability is already scored. The factors are already on the board. Pairing time goes to thinking, not finding. Phase walls come down. Role seams soften. The clerical 70% goes to the swarms. The thinking 30% - the reason you became a tester - gets room to breathe, and reach further than one mind ever could on its own.

Four hours. Hands-on. You bring a laptop and a real project. You leave with the framework running on it, and a plan for Monday.

What you’ll take away
  • Agentic QCSD across QualiTri — Product, People, and Project. How five dedicated agent swarms operationalise QCSD's three notions of quality, not just the product alone, and how that finally makes "delivery of quality products, by quality-conscious people, using quality-empowering processes" practical at scale.
  • The five swarms across the SDLC. Hands-on with the Ideation, Grooming/Refinement, Development, CI/CD, and Production swarms — and how QCSD's quality-conscious sessions (Quality Experience, Pairing for Testability and Coverage, SFDIPOT, risk storming) move from human-only conversations into multiagent flows the team still orchestrates.
  • 60+ agents, 70+ skills — deep architecture. Hands-on understanding of the opensource Agentic QE framework: 60+ purpose-built agents and 70+ specialised skills, including the QCSD-native foundational agents, the TDD subagents, and the rest of the fleet.
  • Self-learning systems. How the framework's ReasoningBank, Pattern Bank, and Qlearning loops accumulate institutional knowledge across delivery cycles — so your team's agentic capability compounds with use.
  • Your adoption roadmap. A concrete, context-specific plan for piloting Agentic QCSD with your team — using patterns proven in the field and built around the constraints you actually have.
MR306
Workshop 5B
Playwright + AI: Smarter Test Automation from Zero to Hero
MR306Facilitator: Pricilla Bilavendran

Automation is evolving rapidly, and AI is changing how testers design, create, and maintain automated tests.

Starting with the fundamentals, you will learn about Playwright architecture, browser automation concepts, locators, assertions, and Page Object Models. The workshop then advances into AI-assisted automation techniques, showing how modern AI coding assistants can generate Playwright scripts, enhance test coverage, explain failures, and help testers become more productive faster.

Through hands-on exercises, you will build test scripts, explore advanced features such as locators, fixtures, and debugging, and discover how AI can simplify repetitive tasks, generate test cases, and improve productivity.

Whether you are brand new to automation or looking to level up, you will leave with working tests, proven patterns, and an AI-assisted workflow you can use from day one. No prior Playwright experience required.

What you’ll take away
  • Understand Playwright fundamentals (browser, context, page).
  • Compare and contrast different automation frameworks.
  • Set up and run Playwright end-to-end with confidence, including installing the toolchain and writing your first test.
  • Use robust locators and best practices.
  • Debug and analyse test failures effectively.
  • Leverage AI tools (Cursor) to generate test scripts, refactor code, and fix failing tests.
  • Plug tests into CI via a GitHub Actions workflow and produce an HTML report that stakeholders can actually read.
  • Understand how AI complements, rather than replaces, testing expertise.
  • Build a maintainable test structure.
  • Gain confidence to start automation in real projects.

Speakers

Portrait of Dr. Klaudia Dussa-Zieger

Dr. Klaudia Dussa-Zieger

President
ISTQB
Germany

Dr. Klaudia Dussa-Zieger is President of the ISTQB and Head of Consulting at imbus AG, with over 25 years of experience in software testing. Elected in 2023, she is the first female President of the ISTQB and a long-standing Certified Tester trainer at Foundation and Advanced Level. Active in national and international standardisation, she has chaired the DIN committee on System and Software Engineering and contributed to ISO/IEC/IEEE 29119. In 2025 she was elected Vice President of the ASQF.

Portrait of Tariq King

Tariq King

CEO
Test IO
USA

Tariq King is a recognised thought-leader in software testing, engineering, DevOps and AI/ML, currently CEO and Head of Test IO, an EPAM company. With over fifteen years of professional experience, he has held roles including VP of Product-Services, Chief Scientist, Head of Quality and Principal Architect. He holds Ph.D. and M.S. degrees in Computer Science and has published more than 40 peer-reviewed IEEE and ACM articles. An international keynote speaker, he serves on multiple conference boards and programme committees.

Portrait of Werner Henschelchen

Werner Henschelchen

Managing Director
GASQ Service GmbH
Germany

Werner Henschelchen has more than 20 years of experience in software quality and testing, and oversees GASQ’s global certification operations, with more than 20,000 examinations delivered each year across over 100 countries and in 12 languages. An AI enthusiast focused on the practical application of AI in software quality and certification, he co-authored the ISTQB Certified Tester AI Testing (CT-AI) syllabus, a leading industry standard. Under his leadership, GASQ built most of its examination technology in-house, creating a secure, flexible and scalable certification ecosystem.

Portrait of Nithin SS

Nithin SS

Head of QA
Lodgify
Spain

Nithin brings over a decade of IT experience, specialising in fostering high-performing teams and driving excellence in Quality Engineering. Beyond his role at Lodgify, he is the founder of Synapse QA — a community dedicated to making impactful quality learning accessible, affordable and available across Southeast Asia. He is also a career and leadership coach, guiding tech professionals in their development.

Portrait of Tomotaka Asagi

Tomotaka Asagi

CEO
Arrangility
Japan

With more than 20 years of hands-on experience across Selenium, Playwright and Appium, Tomotaka is a test automation engineer specialising in test architecture design, BDD implementation and AI-assisted test engineering. He is currently exploring the intersection of AI and quality engineering through two self-developed frameworks: arQua:Maturity, a maturity model built for the AI agent era, and Test Automation Circles (TAC) v2.0, a companion framework for translating quality diagnostics into actionable improvement roadmaps.

Portrait of Vipin Jain

Vipin Jain

Head of QA & Deliveries
MetaCube Software
India

Vipin Jain is a Quality Assurance professional and community contributor with over 25 years of experience in software testing, quality engineering and building high-performing QA cultures. He has spoken at global platforms more than 50 times, sharing real-world insights on testing strategy, quality leadership and the evolution of QA in fast-paced engineering teams. His current interest lies in how AI and automation are reshaping the testing profession, and how organisations can balance speed with accountability, ethics and critical thinking. He advocates ‘United Intelligence’, where machines scale execution and humans own judgment and responsibility.

Portrait of Pricilla Bilavendran

Pricilla Bilavendran

Team Leader
Billennium IT Services
Malaysia

Pricilla is a distinguished Quality Engineering leader with over 15 years of expertise in shaping software excellence. Currently driving innovation at Billennium IT Services Malaysia, she possesses deep technical mastery across functional, EDI, ETL, automation and API testing. Recognised by Agile Testing Days as one of the “100 Women in Tech to Follow and Learn From”, she is a dedicated advocate for diversity and inclusion, frequently sharing her insights through global webinars, workshops and mentorship.

Portrait of Paul Gerrard

Paul Gerrard

Principal
Gerrard Consulting
UK

Paul Gerrard is a consultant, teacher, author and speaker with nearly forty years of software development, testing and consulting experience, specialising in test strategy and assurance. He is Principal of Gerrard Consulting, Director of Technology Unleashed and chief advocate of the Test Engineering Society, a professional institution for test engineering practitioners. Educated at the University of Oxford and Imperial College London, he has won the EuroSTAR Testing Excellence Award (2010), the inaugural TESTA Lifetime Achievement Award (2013) and the ISTQB Testing Excellence Award (2018).

Portrait of Lalitkumar Bhamare

Lalitkumar Bhamare

EMEA Lead
Accenture Song
Germany

Lalit is the EMEA Lead for Quality Engineering Thought Leadership at Accenture Song, with 18+ years of experience in quality engineering and productivity improvement across enterprise software delivery. He is the creator of the award-winning QCSD (Quality Conscious Software Delivery) framework that forms the methodological foundation of the Agentic QE initiative, and was recognised as Emerging QA Leader of the Year 2025 by PractiTest. Since 2011 he has served as CEO of Tea-time with Testers, and is a former VP of Education at the Association for Software Testing.

More speakers will be announced as confirmations roll in.